Alice Gao
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Votes on activity by Alice Gao-
Warranty Policies for SweetNight Mattresses
SweetNightis a brand that aims to make tight sleep much easier as we promise in our mission: to make it easier to get tight sleep. We take great pride in the quality of our mattress and offer a 10-...
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Warranty Registration
Thank you so much for your purchase. You can please register your warranty through the following link: https://www.sweetnight.com/pages/warranty We suggest that you input all the required info ...
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How does 100-Day In-Home Trial benefit customers?
Reduce purchase risk: Customers can reduce their purchase risk by trying out a mattress before buying it.Find the right mattress: Customers can try out different mattresses until they find one that...
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FAQ about refund
1. What Happens If I No Longer Use the Same Bank Account? The refund will be issued to the original form of payment. If your account is closed, inactive for some reason, or you now use another ...
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Do you offer customized size?
Thank you so much for your interest in SweetNight products. Here is a list of the sizes we carry: Twin Twin XL Full Queen King Cal King We do not currently carry any mattresses in other sizes suc...
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Can We Sleep on a Mattress or Topper the First Day?
Deciding to sleep on a SweetNight mattress or topper the first day won’t damage the material in any way. On the contrary, the body weight and body heat will help decrease the material’s expansion t...
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How long does it take a memory foam mattress or topper to expand?
It may take 24–72 hours for a memory foam mattress or topper to fully expand. It expands up to 90% in about 4-6 hours and requires a few more hours to completely expand. Therefore, it is advised to...
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Shipping Methods
We hope as all of our buyers do, all the shipments will reach their destinations fast and safely. We select UPS and FedEx as our shipping partners as they are the most recognized and trustworthy s...
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Warranty Policies for SweetNight Toppers
SweetNight is a brand that aims to make tight sleep much easier, as we promise in our mission: to make it easier to get tight sleep. We take great pride in the quality of our products and offer a 5...
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Welcome to SweetNight Help Center!
Welcome! You're looking at SweetNight's Help Center. The Help Center is designed to provide a complete self-service support option for our customers. The Help Center contains a knowledge base, a c...