Alice Gao
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Recent activity by Alice Gao-
Do you offer customized size?
Thank you so much for your interest in SweetNight products. Here is a list of the sizes we carry: Twin Twin XL Full Queen King Cal King We do not currently carry any mattresses in other sizes suc...
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Filing a Warranty Claim
Thank you for your purchase. Should you wish to initiate a return or submit a resolution request, you may do so through the following channels: Submit your request online: Please visit our Warrant...
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How to Start a Claim — We're Here to Help
If you've reviewed our Return & Refund Policy and believe your situation qualifies for a return or resolution request, we're ready to assist. Our team is dedicated to making the process as smooth ...
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What are the differences in size between Twin, Twin XL, Full, Queen, King, and Cal King mattresses? How many people are recommended to sleep on each size?
Twin mattresses (38" x 75") are typically only suitable for one person.Twin XL mattresses (38" x 80") are slightly longer than Twin mattresses and are a good option for taller people.Full mattresse...
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100-Night Mattress Sleep Trial Policy
The 100-Day Free Sleep Trial is a policy that allows 100 days for you to decide if Sweetnight mattresses are what you are looking for. Within the 100-Day Free Sleep Trial period, we may offer solu...
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Warranty Policies for SweetNight Mattresses
Mattress — 10-Year Limited Warranty SweetNight provides a 10-Year Limited Warranty for SweetNight-branded mattresses purchased directly from SweetNight or through authorized distributors and deale...
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Can We Sleep on a Mattress or Topper the First Day?
Deciding to sleep on a SweetNight mattress or topper the first day won’t damage the material in any way. On the contrary, the body weight and body heat will help decrease the material’s expansion t...
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Warranty Policies for SweetNight Toppers
SweetNight provides a 5-Year Limited Warranty for SweetNight-branded toppers purchased directly from SweetNight or through authorized distributors and dealers.What's CoveredUnder normal household u...
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Do SweetNight Mattresses or Toppers Contain Any Fiberglass?
What Is Fiberglass? Fiberglass or glass fiber is a reinforced plastic material which is composed of a woven material that is embedded with glass fibers that are randomly laid across each other and ...
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Warranty Policies for SweetNight Pillows
SweetNight provides a 1-Year Limited Warranty for SweetNight-branded pillows purchased directly from SweetNight or through authorized distributors and dealers.What's CoveredThis Limited Pillow Warr...